Closed Courses
Designed to be carried out at the client’s facilities, exclusively for their personnel.
QUALITY MANAGEMENT SYSTEMS
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- Process Management.
- Towards a Quality Attitude at Work.
- The 8 Disciplines for Problem Analysis and Solution.
- Quality Awareness.
- Measuring Customer Satisfaction.
- Quality in Service.
ISO 9001
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- Induction and Sensitization to ISO 9001
- Executive Induction to ISO 9001
- Workshop on Changes to the 2015 version
- ISO 9001 Documentation and Implementation
- Process Mapping
- Training of Internal Auditors in ISO 9001, with Process Approach.
- ISO 9001 Lead Auditor.
IATF 16949
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- Induction and Sensitization to IATF 16949
- Executive Induction to IATF 16949
- ISO/TS 16949 to IATF 16949 Change Workshop
- Documentation and Implementation of IATF
- IATF Internal Auditors Training
- Quality Core Tools: AMEF, APQP and Control Plan, PPAP, MSA, QSA and SPC.
- IATF Rules
ISO/IEC 20000-1
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- Induction and Awareness to ISO 20000
- ISO 20000 Executive Induction
- ISO 20000 Documentation and Implementation
- ISO 20000 Internal Auditors Training
- ISO 20000 Lead Auditor
ISO/IEC 27001
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- Induction and Awareness to ISO 27000
- Executive Induction to ISO 27000
- ISO 27000 Documentation and Implementation
- ISO 27000 Internal Auditors Training
- ISO 27000 Lead Auditor
ISO 14001
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- Induction and Awareness to ISO 14001
- Executive Induction to ISO 14001
- Changes to the 2015 version
- ISO 14001 Documentation and Implementation
- Training of Internal Auditors in ISO 14001
- ISO 14001 Lead Auditor
ISO 45001
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- Induction and Sensitization to ISO 45001
- Executive Induction to ISO 45001
- Changes to the 2018 version
- ISO 45001 Documentation and Implementation
- Training of Internal Auditors in ISO 45001
- ISO 45001 Lead Auditor
e-Stewards
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- e-Stewards Induction and Awareness Raising
- e-Stewards Executive Induction
- e-Stewards Documentation and Implementation
- e-Stewards Internal Auditor Training
- e-Stewards Lead Auditor
Manufacture
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- 5’s Workshop.
- Lean Manufacturing
- Just in Time (JIT).
- Kanban.
- Poka Yoke.
- Six Sigma.
- TPM
- Gemba Kaizen Workshops
- Visual management
- Lean Office Workshops
- Ishikawa Workshop
- 7 + 2 waste
- VSM (value stream mapping)
- SMED (quick model change)
- OEE (Overall Equipment Effectiveness)
Problem Analysis and Decision Making
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- Problem Analysis and Decision Making.
- The Eight Disciplines for Problem Analysis and Problem Solving.
- Problem Solving Process.
Training and Coaching
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- How to detect training needs.
- Training of Instructors.
Labor Competences
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- Human Resources Administration by Competencies.
- How to elaborate a Training Program with Labor Competences.
- Evaluation and Development of Competencies.
Communication
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- How to conduct effective meetings.
- Effective Communication.
- Communication and Interpersonal Relationships.
- Effective Presentations.
Supervisor and Middle Management Development
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- Integral Development of the Supervisor.
- Effective Supervision
Management Development
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- Management Skills Development.
- Strategic Planning
Human Development
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- How to Develop Effective Employee-Boss Relationships.
- How to form an Organizational Culture.
- Discover and Develop your Emotional Intelligence.
- Interpersonal Conflict Management.
- Life and Career Planning.
- Human Relationships
Gender Equality
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NMX 025 SCFI 2015
Continuous Improvement
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- Deming Circle (PHVA).
- Analytical Fault Detection and Decision Making.
- Process Mapping (Reengineering).
- Continuous Improvement.
- Kaizen.
- Continuous Improvement Process (CIP).
- Problem Solving Process (PSP).
- QFD (Quality Function Deployment).
Leadership
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- How to Become an Effective Leader.
- Leader Development.
- Empowerment.
- Effective Leadership.
- Executive Coaching.
- Coaching with NLP.
Risk Management Systems
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- Analysis and Interpretation of ISO 31000
- Workshop on Application of ISO 31000 with ISO 31010
Energy Management Systems
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- Social Responsibility and Sustainable Development
- Induction and Sensitization to ISO 50001
- Executive Induction to ISO 50001
- ISO 50001 Documentation and Implementation
- Training of Internal Auditors on ISO 50001
- ISO 50001 Lead Auditor
- Circular Economy
Quality Management Systems
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- Induction and Awareness to ISO 17025
- Executive Induction to ISO 17025
- ISO 17025 Documentation and Implementation
- Training of Internal Auditors on ISO 17025
- ISO 17025 Lead Auditor
- ISO 55001 Induction and Awareness Training
- Executive Induction to ISO 55001
- Training of Internal Auditors in ISO 55001
- ISO 13485 Induction and Awareness Training
- Executive Induction to ISO 13482
- ISO 13485 Documentation and Implementation
- Training of Internal Auditors on ISO 13485
- ISO 13485 Lead Auditor
- Business Continuity Management Systems. ISO 22301
Aerospace Management Systems
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- AS 9100 Induction and Awareness Training
- AS 9100 Executive Induction
- AS 9100 Documentation and Implementation
- AS 9100 Internal Auditor Training
- Lead Auditor AS 9100
QUALITY CORE TOOLS
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- FEA (Failure Mode and Effect Analysis)
- PPAP (Production Part Approval Process)
- APQP (Advanced Product Quality Planning)
- CONTROL PLAN
- SPC (Statistical Process Control)
- MSA (Measurement System Analysis)
- Quality Core Tools (AMEF-PPAP-APQP&CP- SPC-MSA)
- Workshop Quality Core Tools (Implementation Workshop)
Quality Management Systems and Food Safety
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- ISO 22320 Induction and Awareness Raising
- ISO 22320 Executive Induction
- ISO 22320 Documentation and Implementation
- ISO 22320 Internal Auditor Training
- ISO 22230 Lead Auditor
Integrated Management Systems
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- Analysis and Interpretation of ISO 31000
- Workshop on Application of ISO 31000 with ISO 31010
CQI
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- CQI-8
- CQI-9
- CQI-12
- CQI-14
- CQI-15
- CQI -17
- CQI-19
- CQI-23
- CQI-27
Teamwork
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- How to Support a Team.
- How to Build an Effective Team.
- How to Achieve Team Agreement.
- Facilitators of Work Teams.
- Forming High Performance Work Teams.
- Integrating Work Teams.
Administration
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- Time Management.
- Management by Objectives.
- Development of Administrative Skills.
- Personnel Selection Techniques.
Sales and Negotiation
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- Quality in Service.
- Towards Excellence in Service.
- Effective Negotiation Techniques.